Fun_People Archive
20 Jun
Memo of the Month

Date: Thu, 20 Jun 91 20:51:27 PDT
To: Fun_People
Subject: Memo of the Month


"Memo of the Month" from The Washington Monthly, January/February 1991, page 24:


  This is an actual alert to IBM Field Engineers that went out to all IBM branch
  offices.  The person who wrote it was very serious.  The rest of us find it
  rather funny.

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  Abstract:  Mouse Balls Available as FRU (Field Replacement Unit)

  Mouse balls are now available as FRU.  Therefore, if a mouse fails to operate
  or should it perform erratically, it may need a ball replacement.  Because of
  the delicate nature of this procedure, replacement of mouse balls should only
  be attempted by properly trained personnel.

  Before proceeding, determine the type of mouse balls by examining the
  underside of the mouse.  Domestic balls will be larger and harder than foreign
  balls.  Ball removal procedures differ depending upon manufacturer of the
  mouse.  Foreign balls can be replaced using the pop-off method.  Domestic
  balls are replaced using the twist-off method.  Mouse balls are not usually
  static sensitive.  However, excessive handling can result in sudden discharge.
  Upon completion of ball replacement, the mouse may be used immediately.

  It is recommended that each replacer have a pair of spare balls for
  maintaining optimum customer satisfaction, and that any customer missing his
  balls should suspect local personnel of removing these necessary items.

  To re-order, specify one of the following:

  P/N 33F8462 - Domestic Mouse Balls
  P/N 33F8461 - Foreign Mouse Balls

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